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PoliciesLast updated: September 13, 2021

OUR CONTRACT TERMS 
 By Working with our company, 

  • You certify that you assume financial responsibility for your cats,  and by signing the contract or activating the portal, you allow the The Kitty’s Corner to care for your cats while you're away. 
  • If your cat has a pre-existing medical condition you must inform us before services begin. We are not responsible for not knowing your cat has a medical condition.
  • If your pet has a medical issue while in The Kitty’s Corner’s care, you allow the staff to take the pet to a veterinarian to be treated and you agree to pay $15 for the veterinary trip fee, and to reimburse The Kitty’s Corner for and out of pocket expenses & veterinary bills. We make every effort to reach you or your local contact to make decisions and payment for vet care for your cats as soon as think there is a need. 
  • The Kitty’s Corner is not responsible for cats that are “Allowed” to go outside during our service dates-therefore we request that all cats stay in the comfort of inside the home during our service. 
  • In the event that there are family members or service people entering the house during the dates of care, The Kitty’s Corner is not responsible for their actions with the pets or the home, and will allowing them access will VOID our Pet Sitters Insurance. This is per the insurance company. We will work with you, if you expect that other people will be in the home, BUT then our pet sitters insurance will be Null and Void. 
  • We are insured for Pet Sitting and Grooming through Pet Sitters Associates 
PAYMENT POLICY
  • We prefer Cash or Checks,
  • We also offer online payments through Time To Pet App when you register online. 
  • Payment is expected at the start of services No Exceptions.  
  • You can leave a cash or check on the counter or pay by credit card the day before services start. 
  • If a client pre-pays and cancels less than 48 hours before the visit starts - no refund is given. but We can leave the credit on your account.
  • When a client pre-pays and cancels more than 49 hours before the visit starts - 100% of the payment is refunded. or left on account for future visit. 
  • Once services begin :  When a client comes home early or unexpectedly after services have started, so long as I am given enough notice and I do not make a trip to your home, I will issue a credit on account for the unused sitting services, unless the client insists otherwise. In the event you haven’t paid me yet ( Extending services dates, adding additional dates) but the dates were booked and a confirmation was sent, I would still be owed the sitting fee, but the unused visit would be left on your account for a future visit and No refunds would be given. 
  • Refunds take up to 2 weeks. 
RATES 
$30/visit 
Plus any add-ons 
2 Visits am and pm receive 5% off but they can only be in area of services.
Cat Sitting with Medicine/Special needs 45-50 minutes on average
$33/visit 
Plus any add-ons 

Out of Area When Available 
Add $5 once per invoice
Special Extended Care*:
$40 /visit   Some situations require more distance and/or add-ons, when available, this rate may be used.
Ad Ons
Holidays Rate is $10 additional Per Visit on the Day of a Holiday 
  • We charge a holiday fee of $10 for each visit on   Thanksgiving, Christmas Eve, Christmas Day, New Years Eve and New Years Day

Brushing $10
Nail Trim $12 
Ear Cleaning $5
Out of area fee's   $5 once per invoice
​when available

CAT CARE POLICY 
  • Services are within the limitations of the cat 
  • We attempt to bond with each cat we care for within their comfort zone

​CAT CONSULTING 
HOURS 
  • I can only do am and pm visits for Kingston Clients
  • Hours for services are between 8:30am-5:30pm 

Our sole mission is to elevate the comfort and care of cats during their vacation. 

Cat Sitting 30-45 minutes on average

Cat consulting is done by telephone or video chat. The initial appointment is up to an hour and the rate is $59, and follow up visits are up to 30 minutes and the rate is $35. To set up an appointment, please register on my TIME TO PET app, and list your name and email, and cellphone, and provide your pets name and information.  You can also choose cat consulting initial visit and request an appointment. We will confirm or choose another time that works for you. We will contact you from there and email you the pet questionnaires. These need to be filled out and emailed back with any pictures or videos, 24 hours before your appointment. If we feel you need specialty services or another provider we will refer you to someone we believe can help you. In addition, we will provide you with a plan for next steps. You will receive that by email. 

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About


Purr View is a cat lover's purr-spective on cat care and the feline lifestyle where the cat is at the center of the home. Tonia Fleming, professional cat sitter, in Kingston Massachusetts.  Learn More


Contact

Located in Kingston, MA 

Mail To: 20 Prospect St 

Kingston, MA 02364

Text Me: (781) 447-5489

 





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